Privacy Policy

Effective date: January 5, 2026

This Privacy Policy explains how HQSilitech (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit our website, create an account, or contact us for inquiries and quotations.

If you do not agree with this Privacy Policy, please do not use our website.

1) What Information We Collect

A. Information you provide to us

When you contact us through forms or email, we may collect:

  • Name

  • Email address

  • Inquiry details (e.g., product requirements, drawings/specifications you share in text)

  • Any other information you choose to provide

When you register for an account, we may collect:

  • Account information such as username and email

  • Any profile information you add (if applicable)

B. Information collected automatically

When you visit our website, certain information may be collected automatically for security and basic site operations, such as:

  • IP address

  • Browser type and device information

  • Pages visited and timestamps

  • Referring/exit pages (where available)

This data is typically collected through server logs and similar technical mechanisms.

2) How We Use Your Information

We use personal information to:

  • Respond to your inquiries and provide quotations or project communication

  • Provide customer support and engineering/manufacturing communication related to your request

  • Create and manage user accounts (login and account security)

  • Maintain website security, prevent fraud, and protect our systems

  • Comply with legal obligations or lawful requests

We do not use your personal information for advertising or remarketing, and we do not use third-party analytics tools such as Google Analytics on this website.

3) Legal Bases for Processing (Where Applicable)

Depending on your location, we process personal information under one or more of the following bases:

  • To take steps at your request before entering into a contract (e.g., responding to an RFQ)

  • Our legitimate interests, such as operating our website, preventing abuse, and ensuring security

  • Compliance with legal obligations

  • Consent, where required by law (for example, if we introduce optional marketing communications in the future)

4) How We Share Your Information

We may share personal information only as needed:

  • Service providers that help us operate the website and related infrastructure (for example, hosting and website maintenance). Our website is hosted by SiteGround.

  • Legal and compliance: if required by law, court order, or lawful government request, or to protect rights, safety, and security.

We do not sell your personal information.

5) Data Retention

  • Contact inquiries (RFQs and messages): we retain inquiry data for up to 12 months to support follow-ups, project continuity, and record-keeping, unless a longer period is required by law or necessary to resolve disputes.

  • Account data: we retain account information for as long as your account remains active. You may request deletion of your account as described below. We may retain limited records where required for security, legal compliance, or dispute resolution.

6) Cookies

We use cookies (and similar technologies) that are strictly necessary for basic website functions and security. We do not use cookies for advertising, cross-site tracking, or third-party analytics.
For details, please see our Cookie Policy.

7) International Data Transfers

HQSilitech operates in China. If you access our website from outside China, your personal information may be processed in China and/or in locations where our service providers operate. We take reasonable measures to protect your information in accordance with this Privacy Policy.

8) Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure.

9) Your Rights and Choices

Depending on your location, you may have rights to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (where applicable)

  • Object to or restrict certain processing (where applicable)

  • Withdraw consent (where processing is based on consent)

To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

10) Children’s Privacy

Our website is intended for business customers and is not directed to children. We do not knowingly collect personal information from children.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” will be updated accordingly. Your continued use of the website after changes means you accept the updated policy.

12) Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
Email: info@hqsilitech.com

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